Shipping Policy
This policy explains how Lisa Squishy orders are prepared and shipped from Liaoning, China.
Where orders ship from
Orders are dispatched from Liaoning, China. The exact dispatch location may vary according to where an item is held.
Shipping methods, cost and delivery time
The currently confirmed United States delivery options for parcels up to 1 kg are listed below. Prices are converted from the carrier quote and charged in USD at checkout. The final shipping charge is based on the packed parcel weight.
| Destination | Method | Parcel weight | Shipping cost | Estimated transport time |
|---|---|---|---|---|
| United States | Hong Kong UPS Red Label (tax included) | Up to 0.5 kg | RMB 317 equivalent in USD | 5–7 business days |
| Over 0.5 kg and up to 1 kg | RMB 336 equivalent in USD | |||
| Air special-line parcel | Up to 0.5 kg | RMB 187 equivalent in USD | 12–15 days | |
| Over 0.5 kg and up to 1 kg | RMB 201 equivalent in USD |
Other destinations and parcels over 1 kg will remain unavailable until their rates are confirmed. Checkout will not offer an unavailable route.
Order number and delivery updates
Customers receive an order number after an order is accepted. Shipment tracking is not currently provided. Keep the order number and include it whenever you contact us about a delivery.
Customs, duties and import taxes
Displayed prices include consumption tax collected by Lisa Squishy where applicable. Import tax, customs duties, brokerage fees and other destination-country charges are the buyer’s responsibility under local rules.
Delays and delivery questions
Cross-border delivery can be affected by customs, local carriers, holidays and events outside our control. For help, email wood@lisasquishy.com with your order number.